mesvcdesk_scan_external

Explanation

This NDM is designed to detect scanning for an application service that ManageEngine ServiceDesk systems run on port 14003 that is hitting the customer’s network from the Internet. ManageEngine ServiceDesk is an enterprise service management platform.

What to Look For

Scanning activity on the Internet is quite commonplace. Under normal circumstances, ManageEngine ServiceDesk should not be exposed to the open Internet.

Related MITRE ATT&CK Categories

Network Service Discovery, Technique T1046 - Enterprise

Active Scanning, Technique T1595 - Enterprise