gotoresolve_usage

Explanation

This NDM looks for the usage of GoToResolve, a remote support and screen-sharing tool. When any activity related to GoToResolve is detected on the network or endpoint, this event triggers and alerts security personnel.

What to Look For

When examining the results of this NDM event, look for any suspicious activity related to the use of GoToResolve. Check for signs of unauthorized remote access or screen-sharing activity, as these could indicate a potential security breach. Ensure that all usage of GoToResolve is authorized and properly documented in your organization.

Related MITRE ATT&CK Categories

Exfiltration: Exfiltration Over Alternative Protocol, Technique T1048 - Enterprise

Initial Access, Persistence: External Remote Services, Technique T1133 - Enterprise